Here at Glo•Craze we are committed to satisfying each and every customer. We strive to ensure all of our products are thoroughly inspected and flawless before arriving to you. But sometimes things happen. If you discover a flaw in our product or decide you no longer what the item, please send a return request to our email address Please include a photo of the item, your order number, and a short description of your return reasoning. Our team will then review your request and determine if the return can be processed. We assure you that we will correct any issue promptly. You will have 10 days from your delivery date to return your item. After 10 days your item will no longer be eligible for return. All refunds will be returned by original form of payment. Also, please note that all shipping fees are not refundable and that they are the customers responsibility up on the return of the item. Any order to return that’s not submitted by email will not be accepted.